Knowledgebase
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Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

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Setting up your email in Outlook Express Article rated 2.5/5.0
Once you have setup an email address you will want to setup your desired email software to use that new email address. This tutorial shows how to configure the popular Outlook Express email software s...
I cannot send emails, but can receive Article rated 3.0/5.0
It's possible that your ISP who supply your internet connection may be blocking port 25 (SMTP) which stops you from using any service other than their own to send email. This is becoming common with I...
Your current disk space consumption has reached a limit Article rated 4.6/5.0
You receive the email with the following subject: "Your current disk space consumption has reached a limit" You will receive these emails every hour to any site that is currently 95% (or ...
How do I register new domain names? Article rated 3.0/5.0
First of all check the domain name you want to buy is available, use our checker here: Click here to check your domain Once you have found an available domain name open a helpdesk ticket with yo...
How do I upgrade or downgrade my hosting? Article rated 3.0/5.0
Please open a new helpdesk ticket with your current username and confirm the package you would like to upgrade or downgrade to. A member of staff will promptly complete your up/downgrade.
My domain is due to expire, how do I renew? Article rated 4.0/5.0
Email notices are sent to the email address we hold on file for you, around 30 days prior to expiry and again when the domain expires. Simply reply to these email notices or help a helpdesk ticket to ...
 


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